Genuine Care Management was founded with one purpose — to give NDIS participants the freedom to live their lives while we handle the complexity of plan management.
We believe every NDIS participant deserves a plan manager who truly cares — one who processes invoices fast, keeps budgets transparent, and is always available.
Based in Moonee Ponds, Melbourne, we support participants across Victoria. Our team brings deep expertise in accounting, financial management and disability services.
Our team holds CPA qualifications with more than 20 years of accounting experience — giving you confidence that your NDIS funds are in expert hands.
We treat every participant as an individual. Your goals and wellbeing are at the centre of everything we do.
You always know exactly where your funds are. No hidden fees, no surprises — just clear, honest reporting.
Your providers get paid on time, every time. We process invoices within 48 hours so your support network stays strong.
Run by CPAs with 20+ years accounting experience — professional financial management you can trust.
We give you the tools and information to make your own informed decisions about your supports and life.
Fully registered with the NDIS Quality and Safeguards Commission. Your funds are always safe and accounted for.
Genuine Care Management was established by accounting professionals with deep roots in financial management and a genuine commitment to supporting the disability community.
We saw too many participants struggling with confusing paperwork, slow invoice payments and plan managers who were hard to reach. With our CPA qualifications, we were well placed to build something better.
Today we support participants across Australia from our Moonee Ponds office, and we're proud to be a trusted partner for participants, their families and their support coordinators.
Suite 3 Level 1, 734 Mt Alexander Road, Moonee Ponds — serving participants nationally.
Certified Practising Accountants with 20+ years of experience managing your funds with precision.
Fully registered with the NDIS Quality and Safeguards Commission. ABN: 19 682 723 342.
MYOB and Xero powered — industry-leading tools ensuring accuracy and full NDIS compliance.
48-hour turnaround on all invoices submitted before 2pm — your providers are always paid on time.
Contact us today — free for all NDIS participants.
Contact us today